{"id":752,"date":"2022-06-15T15:53:25","date_gmt":"2022-06-15T14:53:25","guid":{"rendered":"https:\/\/www.pacenet.com\/uk\/?page_id=752"},"modified":"2024-11-12T09:27:32","modified_gmt":"2024-11-12T09:27:32","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.pacenet.com\/uk\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;gcid-75938496-ab20-45cc-a233-9282d2d29269&#8243; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{%22gcid-75938496-ab20-45cc-a233-9282d2d29269%22:%91%22background_color%22%93}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;73px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;42px&#8221; custom_margin=&#8221;||19px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Privacy Policy<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;17px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We respect your right to privacy and have put in place security measures for your personal data, along with ensuring that your personal data is managed in accordance with HIPAA data privacy regulations.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<section class=\"textbox textbox--image-none\">\n<div class=\"textbox__container\">\n<div class=\"textbox__content \">\n<p>Please note that Clinical Network Systems (CNS) is the Data Processor of your personal data. The principles set out in this Privacy Notice apply to all instances in which CNS receives your personal data as a Data Processor for the purposes described in this notice. Those purposes are the processing of your data in order to facilitate the various functions of the PACENET application.<\/p>\n<p>This privacy policy explains what information we collect through the PACENET application, when we collect it, how we use it, how it is secured, and your rights in relation to your personal data. We provide these services on behalf of your healthcare provider, typically your hospital\u2019s Cardiology dept. In these cases, we are simply processing your personal information on their instruction. These parties are the Data Controllers in their own right and have their own privacy policies.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||87px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.pacenet.com\/uk\/wp-content\/uploads\/2024\/11\/PP-image-1.jpg&#8221; title_text=&#8221;PP image 1&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;44px|38px||61px||&#8221; box_shadow_style=&#8221;preset4&#8243; box_shadow_horizontal=&#8221;-30px&#8221; box_shadow_vertical=&#8221;-30px&#8221; box_shadow_color=&#8221;gcid-75938496-ab20-45cc-a233-9282d2d29269&#8243; global_colors_info=&#8221;{%22gcid-75938496-ab20-45cc-a233-9282d2d29269%22:%91%22box_shadow_color%22%93}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;31px&#8221; custom_margin=&#8221;||-1px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>What Information We Collect<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_text_color=&#8221;gcid-75938496-ab20-45cc-a233-9282d2d29269&#8243; global_colors_info=&#8221;{%22gcid-75938496-ab20-45cc-a233-9282d2d29269%22:%91%22header_4_text_color%22%93}&#8221;]<\/p>\n<h4>Personal Information<\/h4>\n<p>This means information that identifies you personally such as your name, address, contact details, appointment details, medical record details or data that can be linked with such information to identify you.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_text_color=&#8221;gcid-75938496-ab20-45cc-a233-9282d2d29269&#8243; global_colors_info=&#8221;{%22gcid-75938496-ab20-45cc-a233-9282d2d29269%22:%91%22header_4_text_color%22%93}&#8221;]<\/p>\n<h4>Automatically collected information<\/h4>\n<p>As part of routine clinical monitoring, Pacemaker information may be automatically uploaded from monitoring devices to the PACENET application and added to your record.[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_text_color=&#8221;gcid-75938496-ab20-45cc-a233-9282d2d29269&#8243; global_colors_info=&#8221;{%22gcid-75938496-ab20-45cc-a233-9282d2d29269%22:%91%22header_4_text_color%22%93}&#8221;]<\/p>\n<h4>Information from other sources<\/h4>\n<p>We may collect information, including personal data, from other sources, such as the hospital\u2019s PAS system. If we associate or combine information from these sources with the Personal Data that we collect through the PACENET application, we treat this information as Personal Data in accordance with this policy.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_5,3_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;31px&#8221; custom_margin=&#8221;||-16px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>How do we use your personal information?<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_text_color=&#8221;gcid-75938496-ab20-45cc-a233-9282d2d29269&#8243; global_colors_info=&#8221;{%22gcid-75938496-ab20-45cc-a233-9282d2d29269%22:%91%22header_4_text_color%22%93}&#8221;]We DO NOT use your data for marketing purposes.<\/p>\n<p>Any personal information that is submitted through the PACENET application or that is accessed by the PACENET application is required by the clinicians for providing the services by the healthcare provider.<\/p>\n<p>Where we receive this information from your healthcare provider we rely on their legal basis for collecting and processing this information.[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.pacenet.com\/uk\/wp-content\/uploads\/2024\/11\/PP-image-2.jpg&#8221; title_text=&#8221;PP image 2&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;44px|38px||61px||&#8221; box_shadow_style=&#8221;preset4&#8243; box_shadow_horizontal=&#8221;-30px&#8221; box_shadow_vertical=&#8221;-30px&#8221; box_shadow_color=&#8221;gcid-75938496-ab20-45cc-a233-9282d2d29269&#8243; global_colors_info=&#8221;{%22gcid-75938496-ab20-45cc-a233-9282d2d29269%22:%91%22box_shadow_color%22%93}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;54px|auto|62px|auto||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.pacenet.com\/uk\/wp-content\/uploads\/2024\/11\/PP-image-3.jpg&#8221; title_text=&#8221;PP image 3&#8243; force_fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;44px|38px||61px||&#8221; box_shadow_style=&#8221;preset4&#8243; box_shadow_horizontal=&#8221;-30px&#8221; box_shadow_vertical=&#8221;-30px&#8221; box_shadow_color=&#8221;gcid-75938496-ab20-45cc-a233-9282d2d29269&#8243; global_colors_info=&#8221;{%22gcid-75938496-ab20-45cc-a233-9282d2d29269%22:%91%22box_shadow_color%22%93}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;31px&#8221; custom_margin=&#8221;||-16px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>How do we store your personal information?<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_text_color=&#8221;gcid-75938496-ab20-45cc-a233-9282d2d29269&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{%22gcid-75938496-ab20-45cc-a233-9282d2d29269%22:%91%22header_4_text_color%22%93}&#8221; sticky_enabled=&#8221;0&#8243;]We will store your personal information on the Hospitals secure servers which are located within the United Kingdom. We do not transfer your personal information outside of the United Kingdom. All data is encrypted when its being transferred to and from the healthcare providers PC and the Hospital\u2019s servers.<\/p>\n<p>We take all steps reasonably necessary to ensure that your data is treated securely through strict procedures and security features to prevent unauthorized access to your personal information.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_5,3_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;31px&#8221; custom_margin=&#8221;||-16px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Protecting your data<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_text_color=&#8221;gcid-75938496-ab20-45cc-a233-9282d2d29269&#8243; global_colors_info=&#8221;{%22gcid-75938496-ab20-45cc-a233-9282d2d29269%22:%91%22header_4_text_color%22%93}&#8221;]<\/p>\n<p>We protect the personal data we hold from theft, accidental loss, corruption these protective measures include:<\/p>\n<ul>\n<li>Not collecting personal data that we don\u2019t really need.<br \/>Only allowing healthcare providers access to the personal data they need to carry out their duties.<\/li>\n<li>Encrypting personal data to render it useless to anyone who is not authorized to access it.<\/li>\n<li>Making sure that healthcare providers are trained on how to use the PACENET application.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.pacenet.com\/uk\/wp-content\/uploads\/2024\/11\/PP-image-4.jpg&#8221; title_text=&#8221;PP image 4&#8243; force_fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;44px|38px||61px||&#8221; box_shadow_style=&#8221;preset4&#8243; box_shadow_horizontal=&#8221;-30px&#8221; box_shadow_vertical=&#8221;-30px&#8221; box_shadow_color=&#8221;gcid-75938496-ab20-45cc-a233-9282d2d29269&#8243; global_colors_info=&#8221;{%22gcid-75938496-ab20-45cc-a233-9282d2d29269%22:%91%22box_shadow_color%22%93}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;31px&#8221; custom_margin=&#8221;||-16px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>How long do we store your personal information?<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_text_color=&#8221;gcid-75938496-ab20-45cc-a233-9282d2d29269&#8243; global_colors_info=&#8221;{%22gcid-75938496-ab20-45cc-a233-9282d2d29269%22:%91%22header_4_text_color%22%93}&#8221;]We will retain your personal information for as long as your healthcare provider needs it in line with the data retention policies of your hospital\u2019s records management code of practice.[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;31px&#8221; custom_margin=&#8221;||-16px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>What rights do you have?<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_text_color=&#8221;gcid-75938496-ab20-45cc-a233-9282d2d29269&#8243; global_colors_info=&#8221;{%22gcid-75938496-ab20-45cc-a233-9282d2d29269%22:%91%22header_4_text_color%22%93}&#8221;]By law, you have a number of rights (subject to certain conditions) when it comes to your information. Further information and advice about your rights can be obtained from the Information Commissioners Office (ICO). You can exercise any of these rights by contacting us using our details below.[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_text_color=&#8221;gcid-75938496-ab20-45cc-a233-9282d2d29269&#8243; global_colors_info=&#8221;{%22gcid-75938496-ab20-45cc-a233-9282d2d29269%22:%91%22header_4_text_color%22%93}&#8221;]<\/p>\n<p>You can submit a complaint to Clinical Network Systems at any time by contacting;<\/p>\n<p>Roy Margolis,<br \/>Chief Technical Officer<br \/>roy.margolis@clinicalnetworksystems.com<\/p>\n<p>You have the right to complain to our supervisory authority. We are based in the UK and our Supervisory Authority is the UK Information Commissioner\u2019s Office, and more information can be found here: <a href=\"https:\/\/ico.org.uk\/concerns\">https:\/\/ico.org.uk\/concerns<\/a><\/p>\n<p>or you can write to the ICO by using this address:<\/p>\n<p>Information Commissioner\u2019s Office<br \/>Wycliffe House<br \/>Water Lane<br \/>Wilmslow<br \/>Cheshire<br \/>SK9 5AF<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;31px&#8221; custom_margin=&#8221;||-16px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Changes to this Privacy Policy<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_text_color=&#8221;gcid-75938496-ab20-45cc-a233-9282d2d29269&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{%22gcid-75938496-ab20-45cc-a233-9282d2d29269%22:%91%22header_4_text_color%22%93}&#8221; sticky_enabled=&#8221;0&#8243;]We update our privacy policy from time to time and any changes we may make to our privacy policy in the future will be posted online.<\/p>\n<p>This Policy was last updated on November 10th, 2024.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy PolicyWe respect your right to privacy and have put in place security measures for your personal data, along with ensuring that your personal data is managed in accordance with HIPAA data privacy regulations. Please note that Clinical Network Systems (CNS) is the Data Processor of your personal data. The principles set out in this [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":626,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-752","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Pacenet<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pacenet.com\/uk\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Pacenet\" \/>\n<meta property=\"og:description\" content=\"Privacy PolicyWe respect your right to privacy and have put in place security measures for your personal data, along with ensuring that your personal data is managed in accordance with HIPAA data privacy regulations. Please note that Clinical Network Systems (CNS) is the Data Processor of your personal data. 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